We completely rely on the generosity of our local community to stock our shops. We accept a wide variety of items with only a few limitations as dictated by Health and Safety Legislation. You can donate: clothing (ladies, gents, children’s), genuine CDs and DVDs, books, china, bric-a-brac, handbags, jewellery, coats, mirrors. If in doubt, give your local shop a call.

We are governed by Health and Safety Legislation, the same as any other retail outlet, therefore we are unable to accept:

• Toys without a CE tag
• Furniture items with soft furnishing elements like beds and sofas without a fire retardant label
• Bicycle helmets

We support local homeless charities and can also redivert items that we cannot sell e.g. Duvets, pillows, sleeping bags etc.

Due to the volume of donations we sometimes receive, we encourage donors to "Ring before you Bring" and contact your local shop so they can advise you of their current stock holding and the best days or times to donate. We never want to refuse donations and will only put the accepting of donations on hold where we have no other alternative, so ringing prior to arriving can save disappointment.

You can find the contact details for your nearest shop here   

Our Crown St store will accept both furniture and general donations between the hours of 9am to 1pm Monday to Friday via the Warehouse Reception desk located at the rear of the building in our carpark behind the store. The gates will be open during these hours, when closed unfortunately we are unable to accept donations into Crown St due to high volume to ensure we always comply with Health and Safety guidance.

Furniture

Our main furniture shop is Ayr, Crown Street Home Depot which is large enough to accept all kinds of furniture including sofas, wardrobes and dining room tables to name but a few. However please call your local shop to check regarding furniture and electric goods donations as not all our shops are in a position to accept them due to limited back shop space.

Collections

We can arrange free furniture collections – please call our Ayr, Crown Street shop on 01292 434621 to arrange. We are usually quite busy so please plan in advance – it may be a couple of weeks before we are in your area. Please note we will complete a full COVID-19 safe collection assessment prior to arranging any furniture collections to ensure both your safety and the safety of our staff and volunteers.

Deliveries

We can arrange the delivery of your furniture items throughout Ayrshire, with each area having a set delivery day each week. Please ask our friendly staff in store for available days and cost.

Rags

We sell any heavily worn clothing to our local textile recyclers – so when you’re having a clear out, and even if you don’t think a piece of clothing is suitable for re-sale, start a rag bag and just let the shop know it’s rags when you hand it in – every little helps!

Gift Aid it

For every £1 your donated goods sells for we can claim a further 25p from HM Revenue and Customs if you are a UK tax payer - all staff will always ask when you donate and it only takes a moment to register you on our automated systems.