We completely rely on the generosity of our local community to stock our shops. We accept a wide variety of items with only a few limitations as dictated by Health and Safety Legislation. You can donate: clothing (ladies, gents, children’s), genuine CDs and DVDs, books, china, bric-a-brac, handbags, jewellery, coats, mirrors. If in doubt, give your local shop a call.

We are governed by Health and Safety Legislation, the same as any other retail outlet, therefore we are unable to accept:

• Toys without a CE tag
• Children’s car seats
• Soft furnishings without a fire retardant label
• Bicycle helmets

We support local homeless charities and can also redivert items that we cannot sell e.g. Duvets, pillows, sleeping bags etc.

Our shops will accept donations throughout the week, during opening hours but we ask our donors to please be aware that due to current Covid guidelines we are currently unable to process donations immediately and consequently this can cause a backlog of donations and limited space for storage.

We encourage donors to "Ring before you Bring" and contact your local shop so they can advise you of their current stock holding and the best days or times to donate. We never want to refuse donations and will only put the accepting of donations on hold where we have no other alternative, so ringing prior to arriving can save disappointment.

You can find the contact details for your nearest shop here   

Furniture

Our main furniture shop is Ayr, Crown Street Home Depot which is large enough to accept all kinds of furniture including sofas, wardrobes and dining room tables to name but a few. However please call your local shop to check regarding furniture and electric goods donations as not all our shops are in a position to accept them due to limited back shop space.

Collections

We can arrange free furniture collections – please call our Ayr, Crown Street shop on 01292 619417 to arrange. We are usually quite busy so please plan in advance – it may be a couple of weeks before we are in your area. Please note we will complete a full COVID-19 safe collection assessment prior to arranging any furniture collections to ensure both your safety and the safety of our staff and volunteers.

Deliveries

We can arrange the delivery of your furniture items throughout Ayrshire, with each area having a set delivery day each week. Please ask our friendly staff in store for available days and cost.

Rags

We sell any heavily worn clothing to our local rag man – so when you’re having a clear out, and even if you don’t think a piece of clothing is suitable for re-sale, start a rag bag and just let the shop know it’s rags when you hand it in – every little helps!

Gift Aid it

For every £1 your donated goods sells for we can claim a further 25p from HM Revenue and Customs if you are a UK tax payer - all you need to do is complete a charity shop gift aid form and we’ll do the rest - due to safe donations via our contactless donation cages we have limited our interaction with donors to ensure the safety of all, if you which to boost your donations please just ask a staff member when you visit and they will be able to sign you up, thank you.