Who we are In this policy, whenever you see the words ‘we’, ‘us’, ‘our’ or ‘hospice’, it refers to The Ayrshire Hospice. (Our ICO registration number is Z5490883). The Ayrshire Hospice are a registered charity (SC011390) providing outstanding quality care and services which help those with any life-limiting illness. Care is provided where there is no cure for the condition, but which improves the quality of each day for people who have a limited time to live. Our charity helps adults throughout Ayrshire and Arran with life-limiting illness such as cancer, neurological conditions, end stage heart failure and lung disease. We help people to live as actively as they can to the end of their lives - however long that may be, wherever that may be. The care we provide not only seeks to alleviate pain and symptoms, but also allows people to stay engaged with friends, family and their community. We not only look after people’s physical needs but also attend to their emotional, spiritual and social needs too. The patient and their family are at the centre of all the care we provide. Family members, close friends and carers are also supported both during a person’s illness and following bereavement. Hospice services are free of charge and are available to patients over 16 years of age throughout Ayrshire and Arran. The funding of these services does, however, require extensive, on-going fundraising and NHS support to exist. Examples of areas of fundraising. At the Ayrshire Hospice we are committed to protecting your personal information and being transparent about what we do with it. We are committed to using your personal information in accordance with all applicable laws concerning the protection of personal information and not doing anything with your information that you would not reasonably expect.