How can I come to the hospice? Access to most hospice services is by referral from a GP or other healthcare professional. Following referral, the appropriate hospice team will arrange an assessment to identify the individual needs of each patient and/or their family and how we can best help them. Hospice care is non-denominational and is provided free of charge. It is available to people over 16 years of age throughout Ayrshire and Arran with the exception of the family care service which can be accessed by individuals of all ages. We care for people with a life limiting illness and who require services in addition to generalist palliative care: those who have complex symptoms requiring assessment and potential input from our specialist team and who could benefit from the therapies we can provide. We also help to support families and carers. We accept referrals for: Management of physical symptoms Management of emotional/spiritual distress Anticipatory care Assessment Psychological/counselling support Respite The hospice operates an equal access policy, such that no person shall be disadvantaged or suffer adverse discrimination in any aspect of their care as a consequence of cultural, racial or social characteristics or any form of handicap. Attendance can be arranged by contacting the hospice directly on 01292 269200. You can access support for yourself without seeing your GP for Psychological/counselling support, Simply for You and Headwayr by contacting Carolyn Hall, administrative assistant on 01292 269200.