Overview

The Ayrshire Hospice provides specialist palliative care and services to people affected by life-limiting illness across Ayrshire.  Care is provided where there is no cure for the condition, but which improves the quality of each day for people who have a limited time to live.  We help people to live as actively as they can to the end of their lives - however long that may be, where ever that may be. Care is provided by hospice staff in a number of places including people’s own homes, hospitals and care homes as well as in the hospice’s purpose built day care centre and in-patient unit.

The hospice not only takes care of people’s physical needs but look after their emotional, spiritual and social needs too. Family members, close friends and carers are also supported both during a person’s illness and in bereavement.

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We are passionate about working closely with those we serve, our communities and our partner organisations and aim to reach all those who might benefit from our high quality, person-centred care.  This passion is reflected in our vision, purpose, values and commitments. These have been developed by listening to our patients, families, partners, supporters and our employed and voluntary staff who have told us what matters most to them.

Our vision

To reach and improve the lives of everyone in Ayrshire affected by life-limiting illness.

Our purpose

By working together with others, we will reach and improve the lives of everyone in Ayrshire affected by life-limiting illness, by delivering exceptional care.

Values and commitments

Person-centred

In putting people at the heart of everything we do, we will work together to:

  • support every person as a unique and valued individual
  • respect the dignity of everyone
  • listen to and respect the wishes of people

Exceptional services

In striving to be exceptional in every aspect of our services, we will:

  • provide a safe, comfortable, caring environment
  • develop and provide high quality services that are underpinned by audit and research
  • demonstrate clinical, financial and organisational excellence
  • work to achieve financial sustainability
  • deliver effective leadership and management throughout the organisation
  • ensure we have the right number of people with the right skills in the right place at the right time

Relationships

In building relationships, we will:

  • listen to, respect and value the contribution of others
  • work together to improve all of our services
  • extend our collaboration with external partners

Making today matter

For some people facing the end of life it’s the small things than can make the biggest difference like having a special family meal or seeing a beloved pet. Others may have big goals that they would like to achieve like travelling to a meaningful destination or marrying the love of their life. Whatever means the most to someone the wonderful team of hospice employed and voluntary staff will pull out all the stops to try to make it happen. That’s because the hospice is here to help people live well until they die.

Our work is vital work that is filled with moments that make people smile during a time that’s difficult for everyone. It’s about making today matter.