Carers' needs

Carers' needs

Posted on 13 July 2017 by Monika Reichelt

Lynne Carmichael, our Respite and Response Community Team Manager, was recently invited to present at the 15th World Congress European Association for Palliative Care in Madrid to talk about use of a Carers Needs Assessment Tool (CSNAT) within the Ayrshire Hospice.  Lynne presented two posters at the conference as well as delivering a morning plenary session in partnership with the CSNAT authors.

Lynne said:

“Attending the conference in Madrid was such a great opportunity. Not only to spotlight the work we are doing within the Ayrshire Hospice but to also meet up with European palliative care colleagues, exchange ideas and best practice and hear more about the excellent person-centred work being carried out in the palliative care field across Europe”.

The two posters that were presented gave delegates an insight into the introduction of a formal carer needs assessment tool (CSNAT) within the hospice and the resulting positive impact. Recommendations were also made as to how clinicians can ensure the success of implementing evidence-based assessment tools within their own workplace. 

The CSNAT tool encourages a collaborative approach, and asks carers to consider

what help they need to enable them to care for their relative or friend, as well as what their own support needs are.  Carers are asked to identify areas where they need support by completing a simple assessment. This allows the hospice team to discuss these areas of concern and identify areas of support if required.   

Through using the tool, the hospice is now able to evidence carer needs assessment, as well as clearly document consent and ensure that carers’ needs are prioritised. The assessment process is also now more transparent and carers report to be feeling more valued and listened to.