We are looking for a friendly, welcoming face to support the Ayrshire Hospice as part of our Reception Team. The ideal candidate would be creative and efficient, has a basic understanding of administration and is computer proficient with Microsoft Office. In particular, you will be able to relate well to a variety of people and have good verbal and written communication skills.  You may not have had previous experience, however if you’re organised, enthusiastic and can use your initiative, we’d love you to apply.

This is a great opportunity for someone wanting to get some varied experience in an office reception environment or to make use of their existing skills.  We really appreciate the valuable contribution of volunteers and could not do what we do without you. Your line manager will work with you to develop a structured plan for what you will be doing while you’re volunteering with us, and we will provide you with as much support as possible to help you develop your skills.

Your main duties will include:

  • Dealing with enquiries, donations and deliveries
  • Handling incoming calls both internal and external
  • Welcoming visitors and dealing with their enquiries
  • Assisting with general tasks that support the smooth running of the reception team.

Currently, we are planning for a major redevelopment of our existing Hospice Site at 35-37 Racecourse Road, Ayr.  From February 2022, for approximately 18 months, our reception volunteers will need to be based at East Ayrshire Community Hospital (EACH) in Cumnock.  After approximately 18 months, this reception volunteer cover is likely to revert to our main site in Ayr.  

Download an              application form

Download a Volunteer Receptionist Role Description

How much time do I need to give?

The reception is open all week:

Monday to Sunday 9am – 8pm  

There are vacancies throughout the week in the following shift patterns:

9a.m. till 1 p.m.

1 p.m. till 5 p.m.

5 p.m. till 8 p.m.

Please write on the application your availability.

For further information please contact Leanne Ireland on 01292 269200.

Completed application forms can be sent to [email protected] or to Ayrshire Hospice HR Team 35 Racecourse Road, Ayr KA7 2TG.