Vacancy:                       HR Partner (P/T)

Salary:                          £26111 - £32925 pro rata

REF:                              AH 64/22

Hours:                          35 (FTE 37.5)

Duration:                      Permanent

Location:                      Ayr

We have embarked on an ambitious programme to modernise HR practices and procedures at the Ayrshire Hospice and are currently looking for an HR Partner to join our team. We have recently implemented an HR partner model and modernised a number of key processes such as recruitment and absence management. We have also launched 2 new HR systems to support staff and volunteers and will be looking for ways to develop these systems to help streamline our services to users. We are looking for an experienced and enthusiastic HR professional who can support our modernisation programme and help deliver more efficient HR services to our organisation.


Job Purpose


The HR Business Partner provides professional and effective HR advice and guidance to managers across the organisation, ensuring service delivery is consistent, proactive and reflects best HR practice.  Manage all staff casework working closely with line managers to ensure that processes and procedures are adhered to in a fair and transparent way. Adopt coaching approach to providing support and guidance for line managers. Design new and/or amend current policies and procedures relating to HR services.

Key outputs and Tasks

  1. Provide professional HR advice to designated managers responsible for particular areas of the organisation, using coaching approach. Advice and guidance to cover a range of HR matters including recruitment, staff relations, performance management, absence management, job evaluation and department restructures.
  2. Design, amend and maintain new or existing HR policies and procedures ensuring that they reflect current appropriate legislation and best industry practice. Ensure that new or updated policies are ratified through the appropriate channels before publication.
  3. Create and maintain casework records to help ensure that services are delivered in line with procedural timescales.
  4. Support and coach line managers with recruitment campaigns, helping to write job descriptions, including job evaluation of roles, attendance at interviews, provision of advice and guidance throughout campaign.
  5. Lead on people related projects, whether internal to HR or to support designated departments.
  6. Manage staff relations cases – discipline, grievance, dignity at work, capability – providing advice and guidance to line managers, utilising current policies and procedures and referring to the organisation’s employment lawyers where appropriate. 
  7. Escalate complex staff relations cases to the Interim Director of People as necessary.
  8. Manage staff relations in a positive manner, working with designated departments to ensure a fair and equitable caseload.
  9. Provide professional guidance and advice to managers and supervisors in dealing with performance management, capability or attendance management issues.
  10. Provide professional HR advice on the people aspects of the management of change process as delegated by the Interim Director of People, ensuring involvement from the outset in any change programme.
  11. Provide HR policy advice to Managers with support as appropriate from the Interim Director of People.
  12. Ensure that HR processes and procedures support the organisation’s operational and strategic aims.
  13. Deal effectively with general HR enquiries from staff, escalating complex queries to the Interim Director of People as necessary.
  14. Work with managers to design and develop appropriate training and development, liaising with external providers as required.
  15. Provide advice and guidance to all staff on staff relations and welfare issues.
  16. Ensure an in-depth knowledge of the service area in order to provide a professional HR service to that department.
  17. Work with HR colleagues to develop and deliver HR training sessions to designated departments or to the wider organisation as required.


Interpersonal Skills

  1. Excellent oral communication skills, able to communicate effectively at all levels of the organisation.
  2. Excellent written communication skills, able to write effectively and with clarity to explain complex situations
  3. Proactive approach, able to work independently and be flexible in a changing work environment.
  4. Demonstrate ability to influence managers in their people related issues
  5. Demonstrate a high level of personal credibility, acting with integrity in complex situations
  6. Demonstrate ability to coach managers through people related issues
  7. Ability to build strong relationships both internal and external.
  8. Strong presentation skills.


Essential Qualifications

  1. Qualified to HND level or equivalent

Desirable Qualifications

  1. Full CIPD membership


Personal Qualities


  • Develops and maintains effective team-working practices with a positive outlook
  • Demonstrates high levels of drive, enthusiasm, personal integrity and loyalty
  • Has excellent interpersonal skills and the ability to quickly build relationships
  • Able to prioritise workload and to be flexible in approach
  • Able to deal with confidential and sensitive issues in professional and sensitive manner


Download Application form

Download Terms and Conditions


  • Informal enquiries are encouraged and can be arranged with Shona Dougall, Director of People on 07903 881625 or email [email protected]


  • Completed applications should be e-mailed to [email protected]. Please contact HR on 01292 269200 if you need any further information about the application process.


  • Closing date: 12th August 2022


  • Interview date: 22nd August 2022

Please note CVs or NHS Application Forms are not accepted.

Scottish Charity No. SC011390. Registered Office: 29 Miller Road, Ayr, KA7 2AX