With the situation throughout the world at the moment due to the Coronavirus pandemic I would like to assure you that we are following all guidelines published by the Government and have created our own action group to ensure we take all necessary steps to safeguard patient and family services while also protecting our own staff.

If you have any of the following symptoms:

  • A new, continuous cough.
  • A high temperature.

Please do not attempt to visit the hospice and follow the government's advice not to leave your home for 7 days from when the symptoms started. If your condition gets worse or your symptoms do not improve after 7 days then please make use of the online NHS 111 service.

Visiting to the In Patient Unit is restricted to two nominated people for two one hour slots.  These  slots are are 2pm – 3pm and 7pm – 8pm.  These nominated visitors cannot be changed throughout the patients stay.  Visitors will be asked to use PPE and advice on how to do this will be available from the nursing team.  Children under 16 years are not permitted to visit at this time. Please arrive and leave promptly at visiting times.

From 7/7/20 patients at the hospice may be able to have extra visitors to the window of their room- if you would like to have this arranged please discuss with the charge nurse on duty.

If you are a nominated person visiting the in-patient unit then please ensure you follow our infection control guidelines when onsite:

  • Make use of the hand sanitisers at the building's entrances.
  • frequently clean hands by using alcohol based hand rub or soap and water.
  • when coughing or sneezing cover your mouth and nose with a flexed elbow or tissue - throw the tissue away immediately and wash your hands.

We continue to monitor developments and will provide further updates where necessary.

I would like to thank you for your cooperation while the situation continues,

Yours Sincerely,

Margaret Wilkie

Patient Services Director

Further information can be found on the NHS Scotland Inform website